Order & Customer Experience Manager

Cloudstaff Philippines Inc.; Mabalacat; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Flexible leave

CPD pathway

PICPA membership

Company laptop

Weekly office perks

Job summary

Cloudstaff Philippines Inc. is seeking a detail-oriented Order Processor to manage daily order processing and coordinate deliveries with third-party warehouses and logistics partners. You will communicate with customers by email and phone and support the national sales team.

This role requires strong data entry, excellent customer service, and multitasking ability. A coffee industry interest is a plus but not required; the job offers comprehensive benefits and opportunities for growth within

Qualifications

• Prior experience in order processing or logistics preferred.
• Strong data entry accuracy and follow-through.
• Excellent written and verbal communication.

Responsibilities

• Process and manage orders using cloud-based systems.
• Coordinate order deliveries with multiple warehouses and freight providers.
• Manage internal delivery schedules.
• Handle incoming office calls.
• Maintain and update the customer database.

Skills

Customer service

Data entry

Communication

Multi-tasking

Tools

Cloud-based systems

Job description

Cloudstaff Philippines Inc. is seeking a detail-oriented Order Processor to manage daily order processing and coordinate deliveries with third-party warehouses and logistics partners. You will communicate with customers by email and phone and support the national sales team.

This role requires strong data entry, excellent customer service, and multitasking ability. A coffee industry interest is a plus but not required; the job offers comprehensive benefits and opportunities for growth within