Strategic Order Fulfillment Specialist

Cloudstaff Philippines Inc.; Cebu City; On-site; PHP 312,000 - 558,000; Full time

Benefits offered by this job

Employee Share Units

Dream Points

Health insurance

Life insurance

Career advancement

Wellness program

Social clubs

Office perks

Company PC

Job summary

Cloudstaff Philippines Inc. in Cebu City is hiring an Order Management Coordinator who will oversee the full order cycle, coordinate with customers, sales teams and operations to ensure accurate order entry, timely shipments and smooth delivery.

The role combines customer service, logistics and administration, requiring strong organizational skills, clear communication, and a proactive approach to resolve delays, update stakeholders, and improve order processing efficiency.

Qualifications

• Must have 2+ years in order management or logistics.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.

Responsibilities

• Process customer orders from entry through delivery.
• Act as primary contact for order inquiries and updates.
• Manage inventory databases and update product info as needed.
• Coordinate shipments with operations and warehouse teams.
• Prepare and maintain shipping documentation and compliance.
• Resolve delays, shortages, or shipping errors proactively.
• Generate regular reports on orders, inventory, and shipping efficiency.
• Analyze data to identify trends and cost-saving opportunities.
• Collaborate with sales, finance, and production to align fulfillment and invoicing.

Skills

Order management

Customer service

Logistics

Communication

Education

Associate degree

Bachelor's degree in Business Administration

Tools

SAP

Job description

Cloudstaff Philippines Inc. in Cebu City is hiring an Order Management Coordinator who will oversee the full order cycle, coordinate with customers, sales teams and operations to ensure accurate order entry, timely shipments and smooth delivery.

The role combines customer service, logistics and administration, requiring strong organizational skills, clear communication, and a proactive approach to resolve delays, update stakeholders, and improve order processing efficiency.