Order & Billing Specialist — NetSuite & Salesforce

Ubiquity

Philippines

On-site

PHP 400,000 - 700,000

Full time

6 days ago

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Job summary

At Ubiquity in the Philippines, we seek an Order Management & Billing Specialist who will own the end-to-end processing of Sales Orders and Professional Services Projects using NetSuite and Salesforce. You will review agreements to set up proper orders and projects, ensuring consistency with company policy and accurate revenue recognition.

Join a collaborative team to resolve inquiries, support audits, and drive KPI reporting while maintaining SOX controls.

Qualifications

Bachelor's degree or equivalent practical experience.
2 years of order management, billing, and/or revenue operations experience.
Demonstrated experience with NetSuite or other ERP systems (MS D365, Sage, SAP, etc).
Demonstrated experience with Salesforce.
2+ years of Excel experience including Vlookups, pivot tables and formulas.

Responsibilities

Set up and process Sales Orders and Professional Services Projects using NetSuite and Salesforce.
Review agreements to set up Sales Orders, Subscriptions and Projects per policy.
Identify non-standard terms and coordinate with OM team for proper revenue recognition.
Resolve inquiries from Sales Orders and projects and address root causes.
Consult with Sales, Deals Desk and Collections for accurate billing.
Provide input to system and process improvements.
Support SOX controls and participate in internal/external audit requests.
Maintain individual dashboard reporting in Salesforce and NetSuite.
Contribute to KPI reporting for the Order Management Team.