SaaS Order & Billing Specialist — Revenue Ops

Tap Growth ai; Taguig; On-site; PHP 391,000 - 670,000; Full time

Job summary

Ubiquity is seeking an Order Management & Billing Specialist to manage Sales Orders and Professional Services projects using NetSuite and Salesforce. You will review contracts, ensure correct revenue recognition, and handle inquiries with a focus on timely, accurate billing.

You will collaborate with Sales, Deals Desk and Collections, support SOX controls, and contribute to continuous process improvements while maintaining dashboards and KPIs across the order management team.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2 years of order management, billing, and/or revenue operations experience.
• Experience with NetSuite or other ERP systems (D365, Sage, SAP).
• Experience with Salesforce.
• 2+ years of Excel (VLOOKUPs, pivot tables, formulas).

Responsibilities

• Set up and process Sales Orders and Projects in NetSuite and Salesforce.
• Review agreements to set up Sales Orders, Subscriptions and Projects per policies.
• Coordinate with OM team to ensure proper revenue recognition.
• Resolve issues from Sales Orders and projects and address root causes.
• Collaborate with Sales, Deals Desk and Collections for accurate billing.
• Contribute to system/process improvements and internal controls.

Skills

Customer service

Communication

Detail-oriented

Analytical

Time management

Data mining

Education

Bachelor's degree or equivalent practical experience

Tools

NetSuite

Salesforce

Excel

Microsoft D365

Sage

SAP

Job description

Ubiquity is seeking an Order Management & Billing Specialist to manage Sales Orders and Professional Services projects using NetSuite and Salesforce. You will review contracts, ensure correct revenue recognition, and handle inquiries with a focus on timely, accurate billing.

You will collaborate with Sales, Deals Desk and Collections, support SOX controls, and contribute to continuous process improvements while maintaining dashboards and KPIs across the order management team.