Operations Supervisor: Marketing & BI Excellence

RELX International

Manila

On-site

PHP 500,000 - 700,000

Full time

4 days ago

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Job summary

RELX International in Manila is seeking an Operations Supervisor to lead the Digital Marketing and Business Intelligence support teams, ensuring reliable service delivery and alignment with business priorities.

You will coach and develop staff, manage workload and KPIs, collaborate with stakeholders on campaigns and analytics, and drive process improvements, automation, and AI-enabled solutions to enhance quality and efficiency.

Qualifications

Bachelor’s degree required or equivalent.
Experience leading marketing operations, BI, or analytics teams is preferred.
Strong leadership, coaching, and stakeholder management skills.

Responsibilities

Lead, coach, and develop Digital Marketing and BI team members.
Manage workload, priorities, and team capacity to meet quality targets.
Oversee Digital Marketing delivery: intake, prioritization, campaigns, stakeholder comms.
Oversee BI services: reporting, dashboards, analytics, and KPI definitions.
Build relationships with stakeholders and drive process improvements and automation.