Digital Marketing & BI Operations Lead (Hybrid)

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Quezon City; Hybrid; PHP 650.000 - 900.000; Vollzeit

Benefits dieser Stelle

Hybrid work setup

Onsite 1–2x monthly

Zusammenfassung

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. in the Philippines seeks an Operations Supervisor to lead a team supporting Corporate Marketing and Business Intelligence. You will drive people leadership, day-to-day operations, workload and capacity management, and continuous improvement.

You will provide direction while leveraging Digital Marketing and BI specialists for deeper expertise, manage stakeholder partnerships, and ensure quality and delivery of BI reporting and marketing campaigns.

Qualifikationen

• Bachelor's degree required.
• Experience leading teams in marketing operations, BI, analytics, or shared services.
• Strong leadership, coaching, and performance management skills.
• Solid understanding of Digital Marketing operations and BI concepts.
• Willing to work mid-shift and align with stakeholders.

Aufgaben

• Lead, coach, and develop Digital Marketing and BI team members.
• Manage workload, priorities, resource allocation, and team capacity.
• Monitor team performance, KPIs, and address delivery risks.
• Oversee Digital Marketing delivery: intake, prioritization, campaigns, stakeholder comms.
• Translate business priorities into clear plans, timelines, and deliverables.
• Oversee BI services: reporting, dashboards, ad hoc analysis.
• Build strong stakeholder relationships; provide updates on priorities and risks.
• Lead process improvement and promote automation/AI-enabled tools.

Kenntnisse

People leadership

Coaching

Performance management

Workload management

Stakeholder management

Ausbildung

Bachelor's Degree

Jobbeschreibung

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. in the Philippines seeks an Operations Supervisor to lead a team supporting Corporate Marketing and Business Intelligence. You will drive people leadership, day-to-day operations, workload and capacity management, and continuous improvement.

You will provide direction while leveraging Digital Marketing and BI specialists for deeper expertise, manage stakeholder partnerships, and ensure quality and delivery of BI reporting and marketing campaigns.