Operations Planning Control and Analytics Officer

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 520,000; Full time

Job summary

Hammerjack Pty Ltd operates a role to document mall operation policies and implement systems to support these policies. The officer focuses on creating technical documentation of procedures and coordinating with stakeholders.

The candidate should have at least 1 year of technical documentation experience and a 4-year degree (Industrial Engineering, Business Management or related). Lean Six Sigma is advantageous; position is at Head Office MOA Square, Pasay City.

Qualifications

• At least 1 year of technical documentation experience.
• 4-year degree in Industrial Engineering, Business Management, or related field.
• Lean Six Sigma certification is an advantage.

Responsibilities

• Create and update policies and procedures for operating malls by coordinating with stakeholders.
• Develop process improvement and workflow projects with interviews, benchmarking, and requirements.
• Set the yearly 3-day Mall schedule and review events against policy.
• Review mall operating hours during holidays and ensure alignment with procedures.
• Perform other tasks to move and complete projects as needed.

Skills

communication

analytical

problem solving

process mapping

project management

Education

Industrial Engineering

Business Management

Related course

Job description

The Operations Planning, Control, and Analytics Officer is responsible for creating the technical documentation of policies and procedures for operating malls and implementing new systems to support these policies and procedures.

DUTIES & RESPONSIBILITIES

Create and update policies and procedures for operating malls by:

• Coordinating with relevant stakeholders
• Observing real-time operations to assess ideal methods
• Gathering data to validate recommendations
• Applying process improvement practices

Develop process improvement and workflow projects by:

• Conducting interviews, immersions, and special studies
• Researching and benchmarking
• Gathering business requirements and related information
• Creating a project charter, plan, and schedule. o Performing other tasks necessary to move and complete the project

Set the yearly 3-day schedule of the malls

Review the mall-initiated sale events against the policy and already scheduled sale events

Review the mall operating hours during holidays e.g. Holy Week, November 1st, Christmas Holidays, etc.

EXPERIENCE & EDUCATIONAL REQUIREMENTS

• With at least one (1) year of technical documentation experience
• Graduate of 4-year degree course: Industrial Engineering, Business Management, or any related course
• Certified Industrial Engineer or Lean Six Sigma is an advantage
• Required skills: communication, analytical, problem solving, process and information mapping, and project management

WORK LOCATION

• Candidates must be willing to be assigned at the Head Office - MOA Square, Pasay City.