Operations Manager

ANABUKI PROPERTY MANAGEMENT; Mandaluyong; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

ANABUKI PROPERTY MANAGEMENT in Mandaluyong City, Metro Manila is seeking an experienced Operations Manager to oversee day-to-day property management operations for multiple sites. You will coordinate teams, ensure facilities meet strict standards, and maintain cost-effective compliance with body corporate rules.

The role requires guiding maintenance and operations staff, implementing efficient procedures, and delivering regular performance reports to senior management.

Qualifications

• Bachelor’s degree in Business Administration, Facilities Management, Property Management, or a related field.

Responsibilities

• Oversee day-to-day operations across assigned properties, ensuring facilities are maintained to company standards and client expectations.
• Supervise operations teams including maintenance staff, security, and admin support; provide guidance and performance monitoring.
• Develop and implement operational procedures to enhance efficiency, safety, and service quality.
• Monitor budgets and control expenditures, identifying cost-saving opportunities without compromising service.
• Ensure compliance with body corporate regulations, local government requirements, and legislative standards.
• Coordinate maintenance schedules, repairs, and preventive maintenance across properties.
• Handle tenant and owner relations, addressing concerns professionally and timely.
• Prepare operational reports and performance metrics for management review.
• Conduct regular property inspections to identify maintenance needs and safety standards.

Skills

Team leadership

Budgeting

Facilities management

Regulatory compliance

Education

Bachelor’s degree in Business Administration / Facilities Management / Property Management

Tools

Property management software

Job description

About us

ANABUKI PROPERTY MANAGEMENT is a leading property management company dedicated to delivering exceptional facilities and body corporate management services. We pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. Our team works across diverse residential properties, ensuring smooth operations and maintaining the highest standards of service. We are passionate about creating safe, well-maintained environments where our clients and their communities can thrive.

About the role

We are seeking an experienced Operations Manager to join our dynamic team in Mandaluyong City, Metro Manila. This is a full-time position that plays a crucial role in overseeing the day-to-day operations of our property management services. As Operations Manager, you will be responsible for ensuring efficient operations, coordinating multiple properties, and maintaining compliance with body corporate and facilities management standards. You will report to senior management and have direct oversight of operational teams, ensuring that all properties are managed to the highest standard whilst maintaining cost-effectiveness and regulatory compliance.

Key responsibilities

• Oversee and coordinate day-to-day operations across assigned properties, ensuring all facilities are maintained to company standards and client expectations and Serves as an account manager for the upcoming project
• Manage and supervise operations teams, including maintenance staff, security personnel, and administrative support, providing guidance and performance monitoring
• Develop and implement operational procedures and policies to enhance efficiency, safety, and service quality
• Monitor budgets and control operational expenditures, identifying cost-saving opportunities without compromising service delivery
• Ensure compliance with body corporate regulations, local government requirements, and all relevant legislative standards
• Coordinate maintenance schedules, repairs, and preventative maintenance programmes across properties
• Handle tenant and owner relations, addressing concerns and complaints in a timely and professional manner
• Prepare operational reports, performance metrics, and documentation for management review
• Conduct regular property inspections to identify maintenance needs and ensure health and safety standards are met
• Liaise with contractors, vendors, and service providers to ensure quality service delivery and competitive pricing

What we're looking for

• Bachelor's degree in Business Administration, Facilities Management, Property Management, or a related field
• Minimum 5 years of experience in property management, for body corporate management operations
• Proven experience managing teams and supervising staff in a facilities or property management environment
• Strong knowledge of body corporate regulations, condominium management, and property maintenance standards in the Philippines
• Excellent organisational and project management skills with the ability to manage multiple properties simultaneously
• Proficiency in property management software and Microsoft Office applications
• Sound understanding of budgeting, cost control, and financial management principles
• Strong communication and interpersonal skills with the ability to interact effectively with clients, staff, and contractors
• Demonstrated problem-solving abilities and a proactive approach to operational challenges
• Knowledge of health, safety, and environmental compliance requirements
• Preferably, a professional certification in facilities management or property management, A licensed Electrical or Mechanical Engineer.

What we offer

At ANABUKI PROPERTY MANAGEMENT, we recognise the value of our team and offer competitive benefits to support your professional growth and wellbeing. We provide opportunities for career advancement within our expanding organisation, access to professional development and training programmes, and a collaborative work environment where your contributions are valued. Our team enjoys a competitive salary package, health and wellness benefits, and a supportive company culture that prioritises work-life balance. We are committed to fostering an inclusive workplace where diverse perspectives are welcomed and respected.