Operations Management Trainee

Jollibee Group of Companies; Pasay; On-site; PHP 335,000 - 614,000; Full time

Job summary

Jollibee Group of Companies seeks an Assistant Restaurant Manager 3 (ARM 3) to support the Restaurant Manager in achieving KRA targets through effective shift operations and performance analysis.

The ARM 3 monitors data for marketing program development, implements suggestive selling, ensures store readiness for new products, and enforces Food Safety and Gold Standard Consistency while tracking SLA compliance.

Qualifications

• Must have a Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course.

Responsibilities

• Assist RM in achieving KRA targets through effective shift operations and monitoring performance across KRAs.
• Analyze shift data and recommend action plans to improve store performance and customer satisfaction.
• Gather data for marketing program development and support marketing initiatives, including suggestive selling.
• Check store readiness for new products during shifts and implement Food Safety, FSC plans, and GCS compliance.
• Provide feedback to function holders and monitor 3P service provider performance against SLA.

Skills

Leadership

Shift operations

Education

Bachelor's degree

Job description

The Assistant restaurant Manager 3 (ARM 3) supports the Restaurant Manager (RM) in achieving the KRA targets through effective management of shift opertions. The ARM 3's responsibilities include monitoring, analyzing and recommending action plans relating to shift's performance in all KRAs. The role also gathers data for marketing program development, provides for marketing support requirements, and implements the suggestive selling program. The ARM 3 checks store preparedness for new products (NP) during the shift. The ARM 3 is tasked to implement Food Safety. Cleanliness and Condition (FSC) plans, drive Gold Standard Consistency (GCS) compliance during the shift and provide feedback to function holders when needed. To gauge customer satisfaction, the ARM 3 implements the Alagang Jollibee (AJ). This Manager monitors the performance of the 3p service provider versus Service Level Agreement (SLA)

Must have a Bachelors degree, preferably in Hotel and Restaurant Management or any business - related course. Previous work experience is not required.