Operations Management Trainee

Jollibee Group; Cauayan; On-site; PHP 167,000 - 279,000; Full time

Job summary

Jollibee Group is seeking an Operations Management Trainee to support the Assistant Restaurant Manager 3 in achieving KRAs through effective shift operations, monitoring performance, and implementing customer-focused standards.

You will gather data for marketing programs, assist with marketing support, and drive suggestive selling, FSC, GSC, AJ initiatives, and SLA compliance during your shift.

Qualifications

• Bachelor's degree required, preferably in Hotel and Restaurant Management or any business-related course.

Responsibilities

• Assist in achieving KRA targets through shift operations management and monitoring across KRAs.
• Gather data for marketing program development and provide marketing support requirements.
• Implement the suggestive selling program, ensure FSC plans, drive GSC compliance, and monitor SLA performance of 3P service provider.

Education

Bachelor's degree in Hotel and Restaurant Management or any business-related course

Job description

Operations Management Trainee

The Assistant Restaurant Manager 3 (ARM 3) supports the Restaurant Manager in achieving the KRA targets through effective management of shift operations. Responsibilities include monitoring, analyzing and recommending action plans relating to shift ’s performance in all KRAs. The role also gathers data for marketing program development, provides for marketing support requirements, and implements the suggestive selling program. The ARM 3 checks store preparedness for new products (NP) during the shift, implements Food Safety, Cleanliness and Condition (FSC) plans, drive Gold Standard Consistency (GSC) compliance during the shift and provide feedback to function holders when needed, implements the Alagang Jollibee (AJ) and monitors the performance of the 3P service provider versus Service Level Agreement (SLA).

Must have a Bachelors degree, preferably in Hotel and Restaurant Management or any business-related course. Previous work experience is not required