Operations Management Trainee

Jollibee Group; Cawayan; On-site; PHP 300,000 - 450,000; Full time

Job summary

Jollibee Group in the Philippines seeks an Assistant Restaurant Manager 3 (ARM 3) to support the Restaurant Manager in achieving KRA targets through effective shift operations and data-driven actions. The role includes marketing data gathering, promo support, and implementing suggestive selling while ensuring new product readiness and compliance with FSC and SLA terms.

The ARM 3 will monitor and drive service standards, feedback to stakeholders, and oversee AJ and 3P SLA performance during

Qualifications

• Must have a Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course.

Responsibilities

• Monitor, analyze and propose action plans to improve shift performance across KRAs.
• Gather data for marketing program development and implement suggestive selling.
• Check store readiness for new products during shifts and drive FSC plans and GSC compliance.
• Support AJ implementation and monitor 3P service provider performance against SLA.

Education

Bachelor's degree

Job description

The Assistant Restaurant Manager 3 (ARM 3) supports the Restaurant Manager in achieving the KRA targets through effective management of shift operations. Responsibilities include monitoring, analyzing and recommending action plans relating to shift ‘s performance in all KRAs. The role also gathers data for marketing program development, provides for marketing support requirements, and implements the suggestive selling program. The ARM 3 checks store preparedness for new products (NP) during the shift, implements Food Safety, Cleanliness and Condition (FSC) plans, drive Gold Standard Consistency (GSC) compliance during the shift and provide feedback to function holders when needed, implements the Alagang Jollibee (AJ) and monitors the performance of the 3P service provider versus Service Level Agreement (SLA).

Must have a Bachelors degree, preferably in Hotel and Restaurant Management or any business-related course. Previous work experience is not required