Operations Leader for Multi-Centre Experience Centers

Param innovation; Hinoba-an; On-site; PHP 2,652,000 - 4,640,000; Full time

Job summary

Param Foundation in Bengaluru seeks a Head of Operations to provide strategic and operational leadership for all operational functions across the foundation during its development phase. You will design scalable systems, drive excellence, and ensure coordination across centres and offices.

The role covers facility management, logistics, IT, procurement, spatial development and ticketing operations, with a focus on safety, efficiency and visitor experience.

Qualifications

• Bachelor's degree in Engineering, Operations Management, Business Administration or a related discipline.
• MBA or equivalent preferred.
• 8-12 years of experience in operations leadership.
• Experience managing multiple operational functions under a single portfolio.
• Strong understanding of facilities, procurement, logistics, IT infrastructure and project execution.

Responsibilities

• Lead and oversee the Facility, Logistics, IT, Procurement, Spatial and Ticketing functions across all centres and offices.
• Develop and implement scalable operational strategies, systems, policies and SOPs to support organisational growth.
• Drive operational excellence by ensuring efficient, safe, compliant and visitor-ready facilities across all locations.
• Lead infrastructure development, maintenance and operational readiness for new and existing centres.
• Build, mentor, and manage high-performing teams while fostering a culture of ownership and continuous improvement.
• Oversee budgets, vendor partnerships, contracts and resource planning to deliver cost-effective operations.
• Monitor operational performance through KPIs and reporting, while collaborating with leadership to achieve organisational goals.

Skills

Leadership

Strategic Thinking

Operations Management

Vendor Management

Financial Planning

Communication

Cross-functional Collaboration

Project Management

Analytical Skills

Problem-solving

Education

Bachelor's degree in Engineering/Operations Management/Business Administration

Master's degree (MBA) preferred

Tools

IT Infrastructure

CCTV Systems

Facilities Management Software

Procurement Systems

Job description

Param Foundation in Bengaluru seeks a Head of Operations to provide strategic and operational leadership for all operational functions across the foundation during its development phase. You will design scalable systems, drive excellence, and ensure coordination across centres and offices.

The role covers facility management, logistics, IT, procurement, spatial development and ticketing operations, with a focus on safety, efficiency and visitor experience.