Operations Coordinator - Iligan

UpSkill MNL; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

A company focused on client services is seeking a Coordinator to manage administrative and commercial reports, train staff on product knowledge, and promote client services effectively. The ideal candidate is a college graduate with experience in retail, merchandising, or promotions, and is proficient in MS Office and virtual meeting tools. This position requires good communication and people management skills. The areas of coverage include the Iligan area cluster.

Qualifications

• Experience as a Coordinator in Retail, Merchandising, or Promotions.
• Ability to use a laptop and create reports using MS Office.
• Capability to conduct virtual meetings using Zoom, GMeet, or Teams.

Responsibilities

• Ensure timely submission of administrative and commercial reports to the Operations Supervisor.
• Promote clients' products while maintaining a friendly customer approach.
• Train front-liners on product knowledge and promotion skills.
• Consolidate and present team performance to various stakeholders.
• Monitor all issued equipment to personnel and retail outlets.

Skills

Pro-active

Good communication skills

Experience handling people

Proficient in MS Office or Google Suite

Education

College graduate of any course

Tools

MS Office

Zoom

Google Meet

Microsoft Teams

Job description

• Ensure timely submission of administrative and commercial reports to the Operations Supervisor.
• Timely compliance with company and client directives (principal-initiated projects).
• Promote the clients products or services in a professional but customer-friendly Manner
• Train all front-liners in client product knowledge and product promotion skills
• Compliance to agreed client KPIs
• Consolidate and present team performance to company stakeholders, client representatives and to the whole team
• Regularly attends company, client, and retail outlet-initiated meetings
• Establish outstanding relationships with the principal and the retail outlets
• Align with the Operations Supervisor in developing the monthly Coverage Plan with respect to the objective of the team and the priorities of the client
• Monitor and safeguard all the equipment issued to all company personnel, client representatives, and retail outlets.

Job Qualifications:

• College graduate of any course
• Has experience being a Coordinator in any of these: Retail/Merchandising/Promotions
• Able to use a laptop and MS Office for report creation
• Able to use Zoom/GMeet or Teams for virtual meetings

Skills and Qualities:

• Pro-active
• Good communication skills
• With handling people experience
• Proficient in MS Office software or in Google Suite

Areas to cover are the Illigan area cluster