Operations Assistant/Specialist

Federal Management and Maintenance, Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Federal Management and Maintenance, Inc. is seeking an Operations Assistant to ensure daily operations run efficiently. You will provide administrative support, coordinate workflows across teams, and assist management in achieving operational goals.

Key duties include facilitating communication between departments, monitoring timelines and deliverables, maintaining records, and identifying process improvements to boost productivity and organizational success.

Qualifications

• Strong administrative and operational support experience.
• Excellent verbal and written communication abilities.

Responsibilities

• Provide administrative and operational support to management and departments.
• Coordinate daily workflows to ensure tasks and projects are on schedule.
• Monitor project progress, deadlines, deliverables, and action items.
• Maintain accurate records, databases, reports, and documentation.
• Prepare correspondence, presentations, meeting agendas, and minutes as needed.
• Facilitate inter-department communication to promote smooth information flow.

Skills

Organizational skills

Communication skills

Attention to detail

Problem-solving

MS Office

Multitasking

Teamwork

Process improvement

Tools

Microsoft Office

Job description

An Operations Assistant helps ensure that an organization’s daily operations run efficiently and effectively. They provide administrative support, coordinate workflows across teams, and assist management in achieving operational goals. Key responsibilities include facilitating communication between departments, monitoring project timelines and deliverables, maintaining records and reports, and identifying opportunities to improve processes. By supporting operational activities and promoting collaboration, an Operations Assistant contributes to increased productivity and overall organizational success.

Responsibilities

• Provide administrative and operational support to management and various departments.
• Coordinate daily workflows to ensure tasks and projects are completed on schedule.
• Monitor project progress and follow up on deadlines, deliverables, and action items.
• Maintain accurate records,databases, reports, and operational documentation.
• Prepare correspondence,presentations, meeting agendas, and minutes as needed.
• Facilitate communication between departments to ensure smooth information flow.
• Assist in developing, implementing,and improving operational processes and procedures.
• Handle scheduling, appointment coordination, and meeting arrangements.
• Support procurement activities,inventory monitoring, and vendor coordination when required.
• Compile and analyze operational data to prepare reports for management review.
• Address operational issues and escal
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist in organizing company events, training sessions, and other administrative activities.
• Respond to inquiries from internal and external stakeholders in a professional manner.
• Perform other duties and special projects as assigned by management.

Key Competencies

• Strong organizational and time-management skills
• Excellent verbal and written communication abilities
• Attention to detail and accuracy
• Problem-solving and critical-thinking skills
• Proficiency in Microsoft Office or equivalent productivity software
• Ability to multitask and work under pressure
• Teamwork and interpersonal skills
• Initiative and process-improvement mindset