Food Court Manager

SM Supermalls; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

SM Supermalls is seeking a Food Court Operations Lead for its flagship Food Court at SM Mall of Asia, Pasay, Metro Manila. The role focuses on planning, leading, organizing, and controlling daily operations, sales performance, tenant and customer relations, and cross-functional coordination with marketing, leasing, and support groups.

Responsibilities include overseeing operations, driving sales targets, managing budgets, strengthening tenant relations, and ensuring compliance with lease terms,

Qualifications

• Experience in managing food court operations.
• Ability to manage sales targets and budgets.
• Strong tenant relations and customer service.
• Knowledge of lease and operational standards.

Responsibilities

• Oversee overall foodcourt operations, ensuring cleanliness, service quality, and customer satisfaction.
• Manage financial performance by achieving sales and income targets, controlling expenses, and preparing budgets.
• Build strong tenant relationships through regular coordination, performance reviews, and timely resolution of operational concerns.
• Ensure proper merchandise handling, stock management, and compliance with lease and operational standards.
• Lead and develop the foodcourt operations team through effective people management, training, and performance support.

Skills

Sales management

Risk mitigation

Project management

Product management

Process optimization

Problem solving

Networking

Opportunity identification

Legal compliance

Financial acumen

Facility optimization

Space optimization

Customer orientation

Complaint management

Communication

Job description

SM Mall of Asia, Pasay, Metro Manila, Philippines

5 - 10 Years

Job Description

Group Company: Shopping Center Management Corporation

Position description: To plan, lead, organize, and control the operations of the Food Court branch in the areas of daily operations, sales, tenant and customer relations, as well as coordinate with different functional heads including marketing, leasing, and other support groups in order to enhance the contribution of Food Court to the mall, which support overall business goals and adhering to the policies of the company as well as the laws, rules and regulations of the country.

Primary Responsibilities:

• Oversee overall foodcourt operations, ensuring cleanliness, service quality, and customer satisfaction.
• Manage financial performance by achieving sales and income targets, controlling expenses, and preparing budgets.
• Build strong tenant relationships through regular coordination, performance reviews, and timely resolution of operational concerns.
• Ensure proper merchandise handling, stock management, and compliance with lease and operational standards.
• Lead and develop the foodcourt operations team through effective people management, training, and performance support.
• Intermediate in Sales Management, Risk Mitigation, Project Management, Product management, Process Optimization, Problem Solving, Networking & Opportunity Identification, Legal & Regulatory Compliance, Financial Acumen, Facility and Space Optimization, Customer Orientation, Complaint Management, Communication
• ME in Results Oriented, Purpose Driven, Mindful (“Malasakit”), Innovative, Exceptional

Job Snapshot

Updated Date

01-10-2026

Job ID

Jobs_4172

Hierarchy

Food Court Operations

Location

Location SM Mall of Asia, Pasay, Metro Manila, Philippines

Experience

5 - 10 Years

Employment Type

Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.