Onsite Tech Support Specialist | HMO & Full Benefits

Metacom Careers; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

HMO from Day 1

Paid training

Paid leave credits

13th Month Pay

Government-mandated benefits

Job summary

Metacom Careers in Quezon City is seeking a Technical Support Representative for an onsite full-time role. You will handle inbound calls, troubleshoot issues, and guide customers to resolve problems while documenting concerns and resolutions.

No prior BPO experience required; candidates should be college graduates with strong English communication and basic computer skills. Shifting schedules and onsite work setup are part of the role.

Qualifications

• College graduate
• Good English communication skills
• Basic computer knowledge
• Good troubleshooting skills
• Willing to work onsite and shifting schedules

Responsibilities

• Handle inbound customer calls
• Troubleshoot technical issues
• Guide customers through solutions
• Document concerns and resolutions
• Escalate complex technical problems

Skills

Good English communication skills

Basic computer knowledge

Good troubleshooting skills

Willing to work onsite and shifting

Education

College graduate

Job description

Metacom Careers in Quezon City is seeking a Technical Support Representative for an onsite full-time role. You will handle inbound calls, troubleshoot issues, and guide customers to resolve problems while documenting concerns and resolutions.

No prior BPO experience required; candidates should be college graduates with strong English communication and basic computer skills. Shifting schedules and onsite work setup are part of the role.