Customer Service Pro - Onsite, Flexible Shifts, Growth

Metacom Careers; Philippines; On-site; PHP 212,000 - 502,000; Full time

Job summary

Metacom Careers is hiring customer service representatives to join various accounts across Metro Manila. You will handle inbound and outbound inquiries, provide excellent service, and document customer interactions accurately.

We’re seeking candidates with 6 months to 2 years of BPO experience, high school diploma, proficient English, and strong problem‑solving skills. Onsite work is required, with flexible shifts including evenings and weekends.

Qualifications

• High School Diploma or SHS graduate.
• 6 months to 2 years of experience in BPO.
• Experience in Healthcare, Banking, Telco, Retail or Travel accounts.
• Proficient in English with strong communication.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handle inbound and/or outbound customer inquiries.
• Provide excellent customer service and resolve customer concerns.
• Accurately document customer interactions.
• Meet quality and performance standards.

Skills

Proficient in English

Effective communication

Education

High School Diploma or SHS Graduate

Job description

Metacom Careers is hiring customer service representatives to join various accounts across Metro Manila. You will handle inbound and outbound inquiries, provide excellent service, and document customer interactions accurately.

We’re seeking candidates with 6 months to 2 years of BPO experience, high school diploma, proficient English, and strong problem‑solving skills. Onsite work is required, with flexible shifts including evenings and weekends.