Onsite Order Fulfillment Pro

Infosys BPM Philippines; Taguig; On-site; PHP 320,000 - 420,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Infosys BPM Philippines in Taguig is seeking an experienced order management specialist to handle domestic and export orders from entry to resolution. You will coordinate with customers and internal teams to ensure timely fulfillment and maintain accurate records across order management systems.

The role requires 3+ years in order management or customer operations, a detail-oriented mindset, and familiarity with ERP or order entry tools.

Qualifications

• 3+ years of experience in domestic/export order management, customer service, or related operations.

Responsibilities

• Process domestic and export orders accurately from entry through resolution.
• Coordinate with customers and internal stakeholders to ensure timely order fulfillment.
• Review orders, identify discrepancies, and coordinate appropriate resolutions.
• Manage order-related inquiries and provide timely updates to stakeholders.
• Maintain accurate records and ensure data integrity across order management systems.
• Work in a process-driven environment while meeting quality and productivity targets.
• Identify issues and support continuous improvement of order management processes.

Skills

Order management

Customer operations

Attention to detail

Communication

ERP systems

Tools

ERP systems

Job description

Infosys BPM Philippines in Taguig is seeking an experienced order management specialist to handle domestic and export orders from entry to resolution. You will coordinate with customers and internal teams to ensure timely fulfillment and maintain accurate records across order management systems.

The role requires 3+ years in order management or customer operations, a detail-oriented mindset, and familiarity with ERP or order entry tools.