Onsite Non-Voice Customer Support Specialist - Clark

Be Glad Worldwide Placement Agency; Philippines; Presencial; PHP 167 000 - 279 000; Tempo integral

Resumo da oferta

Be Glad Worldwide Placement Agency in Clark, Philippines is seeking motivated individuals for the Non-Voice Customer Support Representative role. You will handle written communications via email and live chat, providing accurate product information and resolving concerns while maintaining detailed records.

This onsite position requires flexibility to work shifting schedules, including weekends and holidays, and welcomes fresh graduates with strong English writing skills.

Qualificações

• High school graduate, senior high school graduate, or college graduate.
• Fresh graduates and applicants without BPO experience may apply, depending on account requirements.
• Good written English communication skills.
• Basic computer and typing skills.
• Strong attention to detail and ability to multitask.
• Willing to work onsite in Clark, Pampanga.
• Willing to work on shifting schedules, including weekends and holidays.

Responsabilidades

• Respond to customer inquiries through email and live chat.
• Provide accurate information about products and services.
• Resolve customer concerns and complaints professionally.
• Assist with account updates, order tracking, and other customer requests.
• Maintain accurate records of customer interactions.
• Follow company policies and quality standards.
• Meet productivity and customer satisfaction targets.

Conhecimentos

Written English

Attention to detail

Multitasking

Typing

Basic Computer Skills

Formação académica

High school diploma

Descrição da oferta de emprego

Be Glad Worldwide Placement Agency in Clark, Philippines is seeking motivated individuals for the Non-Voice Customer Support Representative role. You will handle written communications via email and live chat, providing accurate product information and resolving concerns while maintaining detailed records.

This onsite position requires flexibility to work shifting schedules, including weekends and holidays, and welcomes fresh graduates with strong English writing skills.