Entry-Level Non-Voice Customer Support (Local Account)

JobsAvenuePH; Pampanga; Presencial; PHP 223.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Life Insurance

Performance Bonus

Free P2P bus rides

Exclusive discounts on gyms, phamacies

HMO

Leave conversion

Descripción de la vacante

Concentrix Clark Pampanga is hiring for a Non-Voice Local Account. This role is ideal for applicants with little to no experience and welcomes fresh graduates and career shifters. You will handle chat and email inquiries, provide product information, and resolve concerns while maintaining service quality.

The position requires SHS/HS education, basic computer/navigation skills, and willingness to work onsite in Clark Pampanga with shifting schedules.

Formación

• At least Senior High School Graduate (SHS) or High School Graduate (Old Curriculum).
• No BPO experience required.
• Basic computer and navigation skills.
• Willing to work onsite in Clark Pampanga.
• Open to shifting schedules.

Responsabilidades

• Handle customer inquiries via chat and email (non-voice).
• Provide accurate information about products and services.
• Resolve customer concerns in a timely and professional manner.
• Maintain quality and productivity standards.
• Work with the team to ensure excellent customer experience.

Conocimientos

Basic computer skills

Willing to work onsite

Shifting schedules

Team collaboration

No BPO experience required

Educación

Senior High School or High School (old curriculum)

Descripción del empleo

Concentrix Clark Pampanga is hiring for a Non-Voice Local Account. This role is ideal for applicants with little to no experience and welcomes fresh graduates and career shifters. You will handle chat and email inquiries, provide product information, and resolve concerns while maintaining service quality.

The position requires SHS/HS education, basic computer/navigation skills, and willingness to work onsite in Clark Pampanga with shifting schedules.