Onsite Nightshift Customer Care Pro - Compassionate Support

TTEC; Philippines; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for the night shift to be on site in Novaliches, Philippines. You will engage with customers, provide accurate information, and resolve issues with a customer-centric approach.

Ideal candidates have completed senior high school or some college, with at least 3 months of BPO experience and strong verbal and written communication skills. Computer literacy is required, and a supportive benefits package is offered.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Strong verbal and written communication skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Written communication

Computer literacy

Education

Senior high school or some college

Job description

TTEC is seeking a Customer Service Representative for the night shift to be on site in Novaliches, Philippines. You will engage with customers, provide accurate information, and resolve issues with a customer-centric approach.

Ideal candidates have completed senior high school or some college, with at least 3 months of BPO experience and strong verbal and written communication skills. Computer literacy is required, and a supportive benefits package is offered.