Nightshift Onsite Customer Service Rep – Growth & Impact

TTEC; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for nightshift, onsite in Novaliches. You will assist customers, resolve inquiries, and maintain high service standards in a dynamic team environment.

Ideal candidates bring completion of senior high school or college exposure, strong verbal and written communication, and comfort with computer systems and product knowledge. A friendly, service-oriented mindset is essential.

Qualifications

• Completed senior high school or two years in college.
• Open to newbies or with customer service experience.
• Strong verbal communication and business writing skills.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Customer service mindset

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for nightshift, onsite in Novaliches. You will assist customers, resolve inquiries, and maintain high service standards in a dynamic team environment.

Ideal candidates bring completion of senior high school or college exposure, strong verbal and written communication, and comfort with computer systems and product knowledge. A friendly, service-oriented mindset is essential.