Night-Shift Customer Service Champion

TTEC; Philippines; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Philippines. You will help customers by providing quick answers, product guidance, and friendly support to turn routine inquiries into exceptional experiences.

We value communication and writing skills, completion of senior high school or college, and at least 3 months in a BPO. The role offers career development, an inclusive culture, and a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Philippines. You will help customers by providing quick answers, product guidance, and friendly support to turn routine inquiries into exceptional experiences.

We value communication and writing skills, completion of senior high school or college, and at least 3 months in a BPO. The role offers career development, an inclusive culture, and a benefits package.