Nightshift Customer Care Specialist – Onsite (Novaliches)

TTEC; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC Philippines is seeking a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, provide product information, and resolve inquiries with empathy and efficiency to create exceptional experiences.

Join a global team that values learning, growth, and a culture of giving back. The role offers a competitive benefits package and opportunities to develop communication and problem-solving skills while supporting customers across channels.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school / college

Job description

TTEC Philippines is seeking a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, provide product information, and resolve inquiries with empathy and efficiency to create exceptional experiences.

Join a global team that values learning, growth, and a culture of giving back. The role offers a competitive benefits package and opportunities to develop communication and problem-solving skills while supporting customers across channels.