Nightshift Customer Service Rep - Onsite, Novaliches

TTEC; Philippines; On-site; PHP 180,000 - 320,000; Full time

Benefits offered by this job

Career development support

Inclusive culture

Job summary

TTEC Philippines is seeking a Customer Service Representative for the night shift, onsite in Novaliches. You will engage with customers, provide product and policy information, and resolve issues with a friendly, helpful approach.

The role requires a senior high school completion or two years in college, plus 3 months of BPO experience. Strong verbal and written communication, basic computer skills, and product knowledge are essential.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school diploma or some college

Job description

TTEC Philippines is seeking a Customer Service Representative for the night shift, onsite in Novaliches. You will engage with customers, provide product and policy information, and resolve issues with a friendly, helpful approach.

The role requires a senior high school completion or two years in college, plus 3 months of BPO experience. Strong verbal and written communication, basic computer skills, and product knowledge are essential.