Night Shift Customer Support Pro | Elevate Every Interaction

TTEC; Philippines; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

PTO (paid time off)

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You’ll assist customers, provide clear information, and resolve issues with a courteous, solution-focused approach.

Ideal candidates have completed senior high school or some college, and are open to newcomers or those with prior customer service experience. Strong verbal and written communication, plus basic computer skills, are important.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Excellent verbal communication and business writing skills.
• Knowledge of product or service; ability to explain it clearly.
• Basic computer skills and familiarity with common software.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Verbal communication

Written communication

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You’ll assist customers, provide clear information, and resolve issues with a courteous, solution-focused approach.

Ideal candidates have completed senior high school or some college, and are open to newcomers or those with prior customer service experience. Strong verbal and written communication, plus basic computer skills, are important.