Nightshift Customer Support Pro — Onsite in Novaliches

TTEC; Philippines; On-site; PHP 234,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. You will assist customers by delivering fast, accurate information and resolving issues with a friendly, professional approach.

The role requires at least 3 months of BPO experience, completion of senior high school or two years of college, and strong verbal communication and business writing skills. Basic computer experience and product knowledge will help you deliver exceptional service.

Qualifications

• Completed senior high school or two years of college.
• At least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience and basic tech aptitude.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Education

Senior high school or two years in college

Tools

Computer experience

Job description

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. You will assist customers by delivering fast, accurate information and resolving issues with a friendly, professional approach.

The role requires at least 3 months of BPO experience, completion of senior high school or two years of college, and strong verbal communication and business writing skills. Basic computer experience and product knowledge will help you deliver exceptional service.