Nightshift Onsite Customer Care Specialist (Novaliches)

TTEC; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Benefits package

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for the Nightshift, onsite in Novaliches, to deliver exceptional support and help customers resolve issues quickly and accurately.

You will be part of a team with a Great Place to Work certification, supporting a culture that values service, development, and community involvement. A healthy benefits package and ongoing training are provided.

Qualifications

• Must have completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Able to recognize, apply, and explain product or service knowledge.
• Proficient computer skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or 2 years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for the Nightshift, onsite in Novaliches, to deliver exceptional support and help customers resolve issues quickly and accurately.

You will be part of a team with a Great Place to Work certification, supporting a culture that values service, development, and community involvement. A healthy benefits package and ongoing training are provided.