Night-Shift Customer Care Pro — Onsite Novaliches

TTEC; Philippines; On-site; PHP 234,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for the night shift, onsite in Novaliches. You’ll help customers with empathy, provide product information, and resolve issues to deliver an exceptional experience.

Requirements include completing senior high school or two years of college, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. We offer career development, an inclusive culture, and a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Minimum 3 months of BPO experience.
• Strong verbal and business writing skills.
• Proficient with computer systems and basic software.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

BPO experience

Verbal communication

Written communication

Computer skills

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for the night shift, onsite in Novaliches. You’ll help customers with empathy, provide product information, and resolve issues to deliver an exceptional experience.

Requirements include completing senior high school or two years of college, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. We offer career development, an inclusive culture, and a benefits package.