Onsite Night-Shift Telco CSR

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for nightshift, onsite at Novaliches in Quezon City. You will handle customer inquiries, explain products or services, and work to resolve issues with a friendly, professional approach.

The role requires at least a senior high school diploma or two years in college and some BPO experience. A supportive culture and benefits package are highlighted in the posting.

Qualifications

• Strong verbal communication and business writing skills.
• Ability to explain product or service knowledge to customers.
• Basic computer experience and online research abilities.
• Completed senior high school or two years in college.
• Minimum 3 months of BPO experience is preferred.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Research skills

Education

Senior high school or two years in college

Job description

TTEC is seeking a Customer Service Representative for nightshift, onsite at Novaliches in Quezon City. You will handle customer inquiries, explain products or services, and work to resolve issues with a friendly, professional approach.

The role requires at least a senior high school diploma or two years in college and some BPO experience. A supportive culture and benefits package are highlighted in the posting.