Night Shift CSR - Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for nightshift onsite at Novaliches, Quezon City. You will help customers by answering inquiries, researching issues, and providing clear, friendly solutions to ensure a superior experience.

Ideal candidates have 3+ months in a BPO, strong verbal skills, and solid business writing. A high school diploma or two years of college is acceptable; computer proficiency is required. The position offers a supportive environment and opportunities for growth.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

BPO experience

Verbal communication

Business writing

Product/service knowledge

Computer usage

Education

Senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative for nightshift onsite at Novaliches, Quezon City. You will help customers by answering inquiries, researching issues, and providing clear, friendly solutions to ensure a superior experience.

Ideal candidates have 3+ months in a BPO, strong verbal skills, and solid business writing. A high school diploma or two years of college is acceptable; computer proficiency is required. The position offers a supportive environment and opportunities for growth.