Nightshift Telco Customer Care Pro (Onsite)

TTEC; Quezon City; On-site; PHP 257,000 - 357,000; Full time

Job summary

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You’ll handle customer inquiries, provide product information, and resolve issues with a friendly, professional approach.

The role requires completed senior high school or two years of college, at least 3 months of BPO experience, and strong verbal and written communication. Computer skills and a customer-first attitude are essential.

Qualifications

• Senior high school graduate or two years of college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Computer skills and basic software/typing proficiency.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Verbal communication

Written communication

Research skills

Customer service

Computer literacy

Education

Senior high school or 2 years in college

Job description

TTEC Philippines is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You’ll handle customer inquiries, provide product information, and resolve issues with a friendly, professional approach.

The role requires completed senior high school or two years of college, at least 3 months of BPO experience, and strong verbal and written communication. Computer skills and a customer-first attitude are essential.