Nightshift Telco Support Specialist

TTEC; Philippines; On-site; PHP 180,000 - 300,000; Full time

Job summary

TTEC Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, resolve inquiries, and provide product information with a customer-first mindset.

The role requires at least a senior high school diploma or some college, and a minimum of 3 months BPO experience. Strong communication and writing skills, plus basic computer proficiency, are essential.

Qualifications

• Must have at least 3 months of BPO experience.
• Completed senior high school or two years in college.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school / some college

Job description

TTEC Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, resolve inquiries, and provide product information with a customer-first mindset.

The role requires at least a senior high school diploma or some college, and a minimum of 3 months BPO experience. Strong communication and writing skills, plus basic computer proficiency, are essential.