Nightshift Telco Support Specialist — Onsite

TTEC; Quezon City; On-site; PHP 279,000 - 402,000; Full time

Job summary

TTEC Philippines is hiring a Customer Service Representative - Nightshift onsite in Novaliches. You will help customers by answering inquiries, researching issues, and providing accurate product information with a friendly approach.

Ideal candidates have completed senior high school or two years in college, at least 3 months BPO experience, excellent verbal communication and business writing skills, and can confidently apply product knowledge to resolve queries.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or two years in college

Job description

TTEC Philippines is hiring a Customer Service Representative - Nightshift onsite in Novaliches. You will help customers by answering inquiries, researching issues, and providing accurate product information with a friendly approach.

Ideal candidates have completed senior high school or two years in college, at least 3 months BPO experience, excellent verbal communication and business writing skills, and can confidently apply product knowledge to resolve queries.