Nightshift CSR — Onsite Support in Novaliches

TTEC; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Health benefits

Job summary

TTEC is seeking a Customer Service Representative for nightshift, onsite at Novaliches, Philippines. You will handle customer inquiries, provide timely information, and aim to resolve issues with empathy and clarity.

Expect a supportive environment with opportunities for career development, inclusive culture, and a benefits package based on position. No prior experience required, just strong communication and basic computer skills.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer service mindset

Computer experience

Education

Senior high school or 2 yrs college

Job description

TTEC is seeking a Customer Service Representative for nightshift, onsite at Novaliches, Philippines. You will handle customer inquiries, provide timely information, and aim to resolve issues with empathy and clarity.

Expect a supportive environment with opportunities for career development, inclusive culture, and a benefits package based on position. No prior experience required, just strong communication and basic computer skills.