Night-Shift Telco Support Specialist (Onsite)

Hammerjack Pty Ltd; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC in Novaliches is hiring a Customer Service Representative for the nightshift, onsite in Novaliches. You will handle customer inquiries, provide accurate information, and resolve issues with a customer-focused approach.

Ideal candidates bring 3+ months of BPO experience, strong verbal and written communication, and solid computer skills to ensure efficient service delivery within a dynamic team environment.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Research

Product knowledge

Computer skills

Education

Senior high school / 2 years college

Tools

Computer

Job description

TTEC in Novaliches is hiring a Customer Service Representative for the nightshift, onsite in Novaliches. You will handle customer inquiries, provide accurate information, and resolve issues with a customer-focused approach.

Ideal candidates bring 3+ months of BPO experience, strong verbal and written communication, and solid computer skills to ensure efficient service delivery within a dynamic team environment.