Onsite Night-Shift IT Service Desk Engineer in BGC

IT BY DESIGN; Mandaluyong; Presencial; PHP 290.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Pet insurance

Group life insurance

Night Shift Differential: 10% for off-

SSS, PhilHealth, Pag-IBIG

Annual Performance Review and Bonus

13th Month Pay

Subsidized Meals

Free Coffee/Snacks

Shuttle Service

Service Incentive Leaves: 12 Sick, 12—

Quarterly Rewards and Recognition

Free accommodation may be provided for

Descripción de la vacante

IT By Design, an MSP, is seeking qualified Service Desk professionals for a night shift onsite role in BGC, Taguig. You will deliver technical support to clients across the US, EMEA and Australia and maintain desktop OS and software applications.

The position requires hands-on AD knowledge, strong communication, and problem-solving skills. Benefits include HMO, group life and pet insurance from day one, 13th month pay, shuttle service, subsidized meals, and a 10% night shift differential.

Formación

• 1 year and 9 months of relevant Service Desk/IT Helpdesk experience.
• Experience supporting clients in the US, EMEA, and Australia.
• Knowledge of desktop network connectivity troubleshooting.
• Knowledge of Active Directory.

Responsabilidades

• Provide technical support and IT helpdesk services to clients and customers in the US, EMEA, and Australia.
• Support desktop OS maintenance, troubleshooting, and diagnosis in a domain environment.
• Troubleshoot desktop network connectivity issues.
• Install and support Windows 10 applications, including Microsoft Office.
• Install, configure, and troubleshoot Microsoft 365 applications.

Descripción del empleo

IT By Design, an MSP, is seeking qualified Service Desk professionals for a night shift onsite role in BGC, Taguig. You will deliver technical support to clients across the US, EMEA and Australia and maintain desktop OS and software applications.

The position requires hands-on AD knowledge, strong communication, and problem-solving skills. Benefits include HMO, group life and pet insurance from day one, 13th month pay, shuttle service, subsidized meals, and a 10% night shift differential.