Onsite Night-Shift Customer Service Specialist

Orbit Teleservices - Caloocan Site; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage

Night Differential Pay

Rice Allowance

Paid Leaves

Holiday and Overtime Pay

Mental Wellness Program Starting Day 1

Insurance Coverage Starting Day 1

Free Medical Insurance for regularized

Government-Mandated Benefits

13th Month Pay

Career Growth Opportunities

Job summary

Orbit Teleservices - Caloocan Site is seeking a Customer Service Representative to handle customer concerns, provide accurate information, and ensure excellent service across multiple channels. This is an onsite role in Metro Manila with shifting schedules.

Ideal candidates have strong communication skills and are welcome to apply whether they are college graduates or undergraduates. Benefits include HMO, 13th month pay, and more as part of a comprehensive package.

Qualifications

• Must be at least 18 years old.
• Open to high school graduates, SHS graduates, or ALS graduates.
• College graduates and undergraduates are welcome to apply.
• Willing to work onsite and on shifting schedules.
• Excellent verbal and written communication skills.

Responsibilities

• Handle customer inquiries and concerns professionally.
• Provide accurate information, solutions, and assistance.
• Support account-related tasks such as billing, orders, or troubleshooting (depending on account).
• Maintain high-quality customer service standards.
• Document all interactions accurately in the system.
• Meet performance and productivity targets.

Skills

Good communication

Education

HS/SHS/ALS graduate

Job description

Orbit Teleservices - Caloocan Site is seeking a Customer Service Representative to handle customer concerns, provide accurate information, and ensure excellent service across multiple channels. This is an onsite role in Metro Manila with shifting schedules.

Ideal candidates have strong communication skills and are welcome to apply whether they are college graduates or undergraduates. Benefits include HMO, 13th month pay, and more as part of a comprehensive package.