Onsite Customer Care Agent — Growth & Perks

Orbit Teleservices; Caloocan; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

HMO Coverage

Monthly Allowances

Performance Bonuses

Career Advancement

13th Month Pay

Paid Training

Paid Time Off

Job summary

Orbit Teleservices in Metro Manila seeks motivated individuals for an on-site BPO position. You will provide top-tier customer support through voice and non-voice channels, keep records updated, and ensure customer satisfaction with professional issue resolution.

Ideal candidates are high school graduates or higher, with a willingness to work on-site and participate in ongoing training, with opportunities for career growth and regular salary increases. Fresh grads welcome.

Qualifications

• High school diploma or higher required; college undergraduates welcome.
• Customer service experience is a plus but not required.
• Comfortable working on-site and in a fast-paced BPO environment.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice channels.
• Maintain accurate records in our internal system.
• Resolve issues professionally and efficiently to ensure customer satisfaction.
• Stay informed on company products, policies, and processes.

Skills

Communication skills

Customer service

Attention to detail

On-site work readiness

Education

High school diploma or higher

Job description

Orbit Teleservices in Metro Manila seeks motivated individuals for an on-site BPO position. You will provide top-tier customer support through voice and non-voice channels, keep records updated, and ensure customer satisfaction with professional issue resolution.

Ideal candidates are high school graduates or higher, with a willingness to work on-site and participate in ongoing training, with opportunities for career growth and regular salary increases. Fresh grads welcome.