On-Site Customer Support Specialist

Orbit Tele Hires Ph; Caloocan; On-site; PHP 223,000 - 357,000; Full time

Job summary

Orbit Tele Hires Ph in Caloocan is seeking a customer service associate to handle inquiries, resolve issues, and document interactions on-site. You will stay informed about policies to provide accurate information and contribute to a collaborative team environment.

No prior experience required, but strong communication skills and willingness to attend on-site interviews are essential. This is an on-site role based in Metro Manila, Philippines.

Qualifications

• Customer service experience preferred but not required.
• Strong communication and problem-solving skills.
• Ability to work on-site and attend on-site interviews.

Responsibilities

• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.

Skills

Customer service

Communication

Education

High school diploma

Job description

Orbit Tele Hires Ph in Caloocan is seeking a customer service associate to handle inquiries, resolve issues, and document interactions on-site. You will stay informed about policies to provide accurate information and contribute to a collaborative team environment.

No prior experience required, but strong communication skills and willingness to attend on-site interviews are essential. This is an on-site role based in Metro Manila, Philippines.