On-Site Customer Support Specialist

Orbit Recruiter Ph; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Orbit Recruiter Ph in Makati is seeking a customer service representative to handle inquiries, document interactions, and provide reliable information about products and services. The role emphasizes on-site collaboration and adherence to company policies, with opportunities to assist in troubleshooting and support a positive team environment.

Ideal candidates have a high school education, welcome college undergraduates, and value on-site interviews.

Qualifications

• High school diploma or equivalent is required.
• College undergraduates are welcome to apply.
• Must be able to work on-site and attend interviews on-site.
• Previous experience in a similar role is an advantage but not required.

Responsibilities

• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.

Skills

Customer service

Education

High school diploma or equivalent

College undergraduates welcome

Job description

Orbit Recruiter Ph in Makati is seeking a customer service representative to handle inquiries, document interactions, and provide reliable information about products and services. The role emphasizes on-site collaboration and adherence to company policies, with opportunities to assist in troubleshooting and support a positive team environment.

Ideal candidates have a high school education, welcome college undergraduates, and value on-site interviews.