Onsite Night-Shift Admin & Customer Support Pro

MicroSourcing; Philippines; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring an Admin Assistant in Eastwood, Quezon City for onsite night shift. The role combines customer service with business administration tasks to support internal teams and management. You will respond to inquiries, maintain records, and coordinate schedules to ensure efficient operations.

Ideal candidates have at least 1 year in customer service, strong English communication, and the ability to work onsite. Zoom familiarity and basic computer skills are a plus.

Qualifications

• At least 1 year of experience in customer service.
• Strong verbal and written communication in English.
• Knowledge of Zoom and basic computer literacy preferred but not required.
• Ability to report onsite as needed.
• Ability to make sound decisions in urgent situations.
• Open to college undergraduates and senior high school students.
• Reliable, highly responsive and confident.
• Proactive and able to respond promptly.
• Strong organisational and decision‑making abilities.
• Ability to work in a team environment and support Coaches effectively.

Responsibilities

• Respond promptly to customer inquiries via email, SMS, inbound and outbound calls.
• Provide accurate information about products, services, and company policies.
• Address and resolve customer inquiries and complaints or elevate them when necessary.
• Maintain accurate and up‑to‑date records of customer interactions and transactions.
• Collaborate with team members to ensure consistent and high‑quality service delivery.
• Manage schedules, calendars, and appointments for internal teams or management.
• Organize and maintain reports, records, and essential documents.
• Support team coordination by managing administrative logistics/tasks.
• Assist with basic project management tasks, event planning, and other business needs.
• Demonstrate commitment to completing tasks on time, accurately, and to a high standard.

Skills

Customer service

Admin tasks

English communication

Teamwork

Decision making

Education

College undergraduates welcome

Senior high school students welcome

Tools

Zoom

Basic computer literacy

Job description

MicroSourcing is hiring an Admin Assistant in Eastwood, Quezon City for onsite night shift. The role combines customer service with business administration tasks to support internal teams and management. You will respond to inquiries, maintain records, and coordinate schedules to ensure efficient operations.

Ideal candidates have at least 1 year in customer service, strong English communication, and the ability to work onsite. Zoom familiarity and basic computer skills are a plus.