Onsite Medical Virtual Assistant - Admin, EHR & Billing

CO Careers; Pampanga; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health benefits and coverage

Office amenities and wellness perks

Travel opportunities to client sites

Paid holidays and PTO

Salary loans / Staff perks

Growth and recognition programs

Job summary

Clark Outsourcing is seeking a Medical Virtual Assistant to support healthcare professionals with administrative, clerical, and patient-related tasks onsite in the Philippines. You will manage appointments, handle calls and emails, assist with billing, and maintain EHR systems.

The role requires experience in the medical field, HIPAA awareness, and proficiency in Microsoft Office and Google Workspace. Join a team that values growth and a supportive workplace culture.

Qualifications

• Experience as Medical Virtual Assistant or healthcare admin.
• Familiarity with EHR/EMR systems and HIPAA guidelines.
• Knowledge of medical terminology, billing and insurance processes.
• Strong organizational and communication skills.

Responsibilities

• Schedule and manage patient appointments, follow-ups and reminders.
• Handle calls, emails, and messages from patients and providers.
• Assist with medical billing, insurance verification and claims.
• Maintain and update electronic health records and databases.
• Transcribe dictations and prepare reports and summaries.
• Conduct patient intake gathering medical history and symptoms.
• Provide admin support including document handling and lab coordination.
• Ensure HIPAA compliance and patient confidentiality.
• Assist with telemedicine appointments and virtual support.
• Perform other duties as assigned.

Skills

VA experience

EHR/EMR familiarity

Medical terminology

Billing & insurance

Organizational skills

Verbal & written communication

Independent multitasking

MS Office & Google Workspace

HIPAA knowledge

Tools

MS Office

Google Workspace

Job description

Clark Outsourcing is seeking a Medical Virtual Assistant to support healthcare professionals with administrative, clerical, and patient-related tasks onsite in the Philippines. You will manage appointments, handle calls and emails, assist with billing, and maintain EHR systems.

The role requires experience in the medical field, HIPAA awareness, and proficiency in Microsoft Office and Google Workspace. Join a team that values growth and a supportive workplace culture.