Onsite Makati Customer Service Rep — Flexible Shifts

Zohorecruit; Taguig; On-site; PHP 269,000 - 322,000; Full time

Job summary

Level Up Talent Solutions is hiring a Customer Service Representative to assist customers, resolve issues, and provide accurate information across multiple channels. The role requires at least 6 months of BPO or customer service experience and strong communication skills.

You will document interactions, manage inquiries, and work on shifts as required, staying compliant with company policies to ensure customer satisfaction. This is an onsite position in Makati, Philippines.

Qualifications

• At least 6 months of BPO/customer service experience.
• Excellent communication and customer service skills.
• Ability to handle inquiries across multiple channels.

Responsibilities

• Assist customers by handling inquiries, resolving concerns, processing requests, and providing accurate information across various customer service channels.
• Manage account inquiries, billing concerns, payments, order updates, service requests, and account maintenance.
• Document customer interactions accurately and meet personal and team performance goals.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Job description

Level Up Talent Solutions is hiring a Customer Service Representative to assist customers, resolve issues, and provide accurate information across multiple channels. The role requires at least 6 months of BPO or customer service experience and strong communication skills.

You will document interactions, manage inquiries, and work on shifts as required, staying compliant with company policies to ensure customer satisfaction. This is an onsite position in Makati, Philippines.