Customer Service Representative (Entry Level)

Talento Solution Inc.; Makati; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

HMO Day 1

Friendly workplace

Career growth

Modern technology

Job summary

Talento Solution Inc. in Makati City is seeking enthusiastic customer service professionals for an onsite role. You will be training in the office and providing continued support to customers, ensuring high-quality service and accurate issue resolution.

Key requirements include excellent English communication, reliability, flexibility, and strong problem-solving skills. The position offers a competitive salary, HMO from day one, a friendly workplace, and fast career growth with exposure to the

Qualifications

• Excellent English communication is required.
• Reliable, flexible and able to multitask in a fast-paced environment.
• Active listening and empathy to resolve customer concerns.
• Strong problem-solving and conflict-resolution abilities.
• Customer-oriented mindset with quick learning ability.

Responsibilities

• Provide excellent service and resolve customer concerns.
• Deliver accurate and effective solutions to issues.
• Attend to customers with courtesy and professionalism.
• Maintain records and follow up where needed.

Skills

Excellent English

Reliability

Flexibility

Multitasking

Quick learner

Active listening

Empathy

Problem solving

Conflict resolution

Customer orientation

Windows OS

Tools

Windows OS

Job description

Work Arrangement: Full Onsite (we need you in the office for training and continued support)

Location: Makati City

Full time | Day Shift

Benefits

• Competitive Salary – Competitive pay with excess leave convertible to cash.
• HMO from Day 1 – Healthcare coverage from your first day.
• Friendly Workplace – Supportive and collaborative office environment.
• Fast Career Growth – Opportunities to develop and advance your career.
• Latest Technology – Work with modern tools and technology.

About the Role

We are looking for enthusiastic, reliable, and customer-focused individuals who can provide excellent service, resolve customer concerns, and deliver accurate and effective solutions.

Required skills

• Excellent English Communication Skills (a must)
• Reliability and Work Ethic
• Flexibility
• Multitasking Skills
• Quick Learner
• Active Listening and Empathy
• Problem-Solving Guru
• Conflict Resolution
• Customer Orientation

Thrive Under Pressure Advanced skills

• Expert written and verbal communication skills.
• Tech Savvy — Familiar with common keyboard commands, search engines and a Windows environment
• Record-Keeping Skills
• Typing Speed: At least 40 – 45 words per minute.