Customer Service Representative - MAKATI

Zohorecruit; Taguig; On-site; PHP 269,000 - 322,000; Full time

Job summary

Level Up Talent Solutions is hiring a Customer Service Representative to assist customers, resolve issues, and provide accurate information across multiple channels. The role requires at least 6 months of BPO or customer service experience and strong communication skills.

You will document interactions, manage inquiries, and work on shifts as required, staying compliant with company policies to ensure customer satisfaction. This is an onsite position in Makati, Philippines.

Qualifications

• At least 6 months of BPO/customer service experience.
• Excellent communication and customer service skills.
• Ability to handle inquiries across multiple channels.

Responsibilities

• Assist customers by handling inquiries, resolving concerns, processing requests, and providing accurate information across various customer service channels.
• Manage account inquiries, billing concerns, payments, order updates, service requests, and account maintenance.
• Document customer interactions accurately and meet personal and team performance goals.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Job description

Customer Service Representative - MAKATI

G/F Ayala North Exchange Tower 2, Legazpi Village, Philippines | Posted on 07/03/2026

• Industry Employment - Recruiting - Staffing
• Salary Up to PHP 26,500 package
• City G/F Ayala North Exchange Tower 2, Legazpi Village
• Country Philippines

About Us

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

We are looking for customer-oriented and highly motivated Customer Service Representatives to join our team. In this role, you will assist customers by handling inquiries, resolving concerns, processing requests, and providing accurate information across various customer service channels. You will ensure every interaction is handled professionally while maintaining quality service, compliance with company policies, and customer satisfaction.

As a Customer Service Representative, you will manage account inquiries, billing concerns, payments, order updates, service requests, account maintenance, and other customer-related concerns. You will accurately document customer interactions, navigate multiple systems, and provide timely resolutions while meeting individual and team performance goals.

Requirements

• High School Graduate, Senior High School Graduate, or College Graduate
• At least 6 months of BPO/customer service experience
• Excellent communication and customer service skills
• Strong problem-solving and interpersonal skills
• Basic computer navigation and multitasking skills
• Strong attention to detail and ability to follow processes
• Willing to work onsite in ONE Makati
• Willing to work on shifting schedules, including weekends, holidays, and night shifts if required