Onsite Latvian IT Service Desk Specialist

J-K Network Services; Taguig; On-site; PHP 892,800 - 948,600; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

Medical Insurance

Night Shift Differential Pay

HMO

Free Visa processing

Equipment provided

Relocation Assistance

Job summary

A multinational IT/BPO company is seeking a Latvian Service Desk Support. The role involves handling inquiries, troubleshooting various systems, and requires proficiency in Latvian and English. Candidates should possess at least a Vocational Diploma and have computer application knowledge. A competitive salary of PHP 80,000 - PHP 85,000 gross is offered, along with benefits such as medical insurance and relocation assistance.

Qualifications

• Foreign national proficient in Latvian and English Language.
• At least a Vocational Diploma, Short Course, Certificate Undergraduate, or Bachelor's/College Degree in any field.
• Computer and internet savvy.

Responsibilities

• Handle and manage inquiries over phone/emails.
• Conduct initial troubleshooting to identify issues.
• Troubleshoot various systems/servers/workstations.

Skills

Proficiency in Latvian

Proficiency in English

Knowledge in Computer applications

Ability to navigate Windows/Internet

Experience in IT or Technical Support

BPO experience

Education

Vocational Diploma or higher

Job description

A multinational IT/BPO company is seeking a Latvian Service Desk Support. The role involves handling inquiries, troubleshooting various systems, and requires proficiency in Latvian and English. Candidates should possess at least a Vocational Diploma and have computer application knowledge. A competitive salary of PHP 80,000 - PHP 85,000 gross is offered, along with benefits such as medical insurance and relocation assistance.