Estonian Speaking IT Support (With Work Visa and Relocation Assistance)

J-K Network Services; Taguig; On-site; PHP 892,800 - 948,600; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

Medical Insurance

Night Shift Differential Pay

HMO

Free Visa processing

Equipment provided

Relocation Assistance

Job summary

A multinational IT/BPO company is seeking a Latvian Service Desk Support. The role involves handling inquiries, troubleshooting various systems, and requires proficiency in Latvian and English. Candidates should possess at least a Vocational Diploma and have computer application knowledge. A competitive salary of PHP 80,000 - PHP 85,000 gross is offered, along with benefits such as medical insurance and relocation assistance.

Qualifications

• Foreign national proficient in Latvian and English Language.
• At least a Vocational Diploma, Short Course, Certificate Undergraduate, or Bachelor's/College Degree in any field.
• Computer and internet savvy.

Responsibilities

• Handle and manage inquiries over phone/emails.
• Conduct initial troubleshooting to identify issues.
• Troubleshoot various systems/servers/workstations.

Skills

Proficiency in Latvian

Proficiency in English

Knowledge in Computer applications

Ability to navigate Windows/Internet

Experience in IT or Technical Support

BPO experience

Education

Vocational Diploma or higher

Job description

Company Profile: This is a Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.

Position: Latvian Service Desk Support

Industry: IT/BPO Company

Location: McKinley, Taguig City

Salary: PHP 80,000 - PHP 85,000 gross still negotiable

Schedule: Shifting

Work Set-up: Work Onsite

BENEFITS

• Sick Leave
• Vacation Leave
• Medical Insurance
• Night Shift Differential Pay
• HMO
• Free Visa processing
• Equipment will be provided
• Relocation Assistance for 1 month for those applicant located abroad
• Other will be discussed by the client

JOB REQUIREMENTS

• Foreign national proficient in Latvian and English Language
• At least a Vocational Diploma, Short Course, Certificate Undergraduate, or Bachelor's/College Degree in any field.
• Knowledgeable in Computer application
• Computer and internet savvy - can navigate through Windows/Internet with ease.
• Experience in handling IT or Technical Support is a plus
• BPO experience is an advantage

JOB RESPONSIBILITIES

• Handle and manage inquiries and request over phone/emails and tracking system
• Conduct initial troubleshooting to identify the issue and ensure resolution
• Troubleshoot various systems/servers/workstations
• Ensure proper documentation
• Perform other related tasks

Recruitment Process

• Resume Screening
• Initial Interview
• Language Interview
• Technical Interview
• Hiring Manager’s Interview
• Job Offer

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