Multilingual Service Desk Specialist (Polish) – Onsite PH

Recruitify_HR; Taguig; Presencial; PHP 360 000 - 540 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Resumo da oferta

A recruitment firm is seeking a Multilingual Service Desk Analyst based in Taguig. The role requires expertise in technical support with at least 2 years of experience, proficiency in the Polish language, and strong customer service skills. Candidates must be immediate joiners and can be Filipino or eligible foreign nationals. The position involves resolving customer inquiries, producing quality results, and adhering to metrics for service standards. Relocation assistance is provided.

Qualificações

• Must have at least 2 years of experience in Technical Support.
• Fluent in Polish (C1 level) preferred.
• Must be an immediate joiner.

Responsabilidades

• Resolve customer issues effectively and efficiently.
• Respond to inquiries via phone and email professionally.
• Maintain quality standards in line with metrics.

Conhecimentos

Customer service skills

Problem-solving skills

Technical thinking

Proficiency in Polish

Formação académica

Vocational Diploma, Short Course Certificate, or Bachelors/College Degree

Descrição da oferta de emprego

A recruitment firm is seeking a Multilingual Service Desk Analyst based in Taguig. The role requires expertise in technical support with at least 2 years of experience, proficiency in the Polish language, and strong customer service skills. Candidates must be immediate joiners and can be Filipino or eligible foreign nationals. The position involves resolving customer inquiries, producing quality results, and adhering to metrics for service standards. Relocation assistance is provided.