Onsite IT Infrastructure Service Desk (Japanese/Korean)

Dencom Consultancy and Manpower Services; Taguig; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

A consulting and manpower service provider is seeking a Service Desk – IT Infrastructure professional proficient in both Korean and English. This role requires 3-4 years of experience in providing technical support, troubleshooting, and ensuring smooth IT operations. Ideal candidates should have a bachelor's degree and a solid grasp of PC hardware, Active Directory, and familiarity with ticketing tools. The position is based on-site in Taguig, offering a contract for one year.

Qualifikationen

• 3-4 years’ experience in IT Infrastructure field support, troubleshooting hardware/software.
• Basic understanding and configuration of PC hardware.
• Hands-on experience in complex setups for technical support.
• Fluency in both Korean and English, especially for reading and writing.

Aufgaben

• Provide technical support for hardware and software issues.
• Ensure smooth IT operations and address user concerns.
• Support both local and Korean-speaking users.

Kenntnisse

IT Infrastructure field support

PC hardware set-up and configuration

Desk side support

Active Directory knowledge

Troubleshooting skills

Microsoft Office suite proficiency

Fluent in Korean

Good communication skills

Ausbildung

Bachelor's degree or equivalent

Tools

ServiceNow

Remedy

Jobbeschreibung

A consulting and manpower service provider is seeking a Service Desk – IT Infrastructure professional proficient in both Korean and English. This role requires 3-4 years of experience in providing technical support, troubleshooting, and ensuring smooth IT operations. Ideal candidates should have a bachelor's degree and a solid grasp of PC hardware, Active Directory, and familiarity with ticketing tools. The position is based on-site in Taguig, offering a contract for one year.